CANCELLATION POLICY

  • Rooms must be cancelled prior to noon on day of arrival.
  • Guests who do not arrive on the scheduled date of arrival and have not cancelled their reservation in advance will be charged the full amount of their reservation booked.
  • Change in the length or dates of the reservation may result in a rate change.
  • Group reservations are subject to group cancellation guidelines.
  • Cancellation policies may vary. Final cancellation terms will be verified at the time of booking.

 

CHECK IN POLICY

  • Check-In Time is 2 pm
  • Check-Out Time is 11 am

 

GUARANTEE AND PAYMENT POLICY

Credit card is required at the time of booking to guarantee the reservation. The registered guest responsible for the room must be at least 19 years of age and must provide a valid credit card in their name along with 1 piece of government issued photo identification at time of check-in.

At time of check in sufficient credit credentials for payment of accommodations must be provided through the authorization of a credit card. Please be advised that a credit hold in the amount of guest room charges, applicable taxes and a provision for incidental charges will be placed on the credit card.

 

NON SMOKING POLICY

Royal Inn + Suites is a non-smoking hotel. A charge of $350 will be applied to the room bill of the registered guest should deep cleaning be required due to occupants smoking in the room and the registered guest will lose room booking privilege indefinitely.

 

ROOM CAPACITY POLICY

All room rates are based on double occupancy. An additional charge of $10 per person 13+ years of age occupying a room will be applied at time of check-in. Maximum sleeping capacity in a room is 4 persons. Persons 18 years of age or under must be accompanied by the registered adult at check-in to occupy a room.

 

PET POLICY

The Royal Inn + Suites welcome your beloved pets to join you during your stay. We now have a pet-friendly room available with an applicable $30 + HST pet guest fee per night.

You know your pet better than anyone. To help ensure that all of our guests, pets and humans alike, have a great stay, we ask that you please abide by the following policies:

  • Pets are not to be left unattended in the room.
  • For the enjoyment of all guests, do not allow your dog to bark in the hotel.
  • Place the DND door hanger on the door so that we know your pet is in the room.
  • Pets are not allowed in hotel common areas.
  • You are responsible for cleaning up after your pet on hotel property.
  • You agree to be responsible for all property damages and/or personal injuries resulting from your pet.

 

GROUP BOOKING POLICY

Groups booking from 4-10 rooms

  • Cancellation of the reservation or part of the reservation can be made free of charge up until 2 weeks prior to the first day of arrival.
  • 10% of the last updated reservation value can be cancelled free of charge within 1 week up until 12pm on the day prior to the first day of arrival.
  • Cancellations that exceed 10% of the last updated reservation value will be charged with 75%.
  • Any other changes or cancellations will be charged with 100% of the value of the change/cancellation.
  • Reservations made within 2 weeks of arrival are 100% binding as of the day following the date of the reservation. Any changes or cancellations will be charged with 100%.

Group booking from 10+ rooms

  • Cancellation of the reservation or part of the reservation can be made free of charge up until 3 weeks prior to the first day of arrival.
  • 10% of the last updated reservation value reservation value can be cancelled free of charge within 3 weeks up until 12pm on the day prior to the first day of arrival.
  • Cancellations that exceed 10% of the last updated reservation value original reservation value will be charged with 75%.
  • Any other changes or cancellations will be charged with 100% of the value of the change/cancellation.
  • Reservations made within 2 weeks of arrival are 100% binding as of the day following the date of the reservation. Any changes or cancellations will be charged with 100%.

Testimonials

I was impressed from the moment I walked into the building. The lobby was bright and welcoming. The breakfast area looked newly renovated with stainless steel appliances.

Labradortothecore

via TripAdvisor

Very modern and clean accommodations in a central location. The suites were lovely, large kitchenettes, multiple bedrooms, sofa beds etc. Staff was super helpful. Managed to squeeze me into a blocked schedule.

LadyBlueCanada

via TripAdvisor

I’ve tried to book here in the past but it’s always full! Now I know why, it’s a perfect place for business travellers. Rooms are modern with large soaker tub. Very comfortable. Lady at the front desk is a sweetheart.

CityGirl1980

via TripAdvisor

All the staff are very helpful. I had a standard room. It was clean, warm and comfortable and I was surprised to find some nice little extras such as a coffee machine, a toaster and a table chairs.

Karen R.

via TripAdvisor

Rooms are modern and clean. Beds are comfortable and the front desk employees are friendly and offer great service. The manager is a sweetheart and very accommodating.

sueb1977525

via TripAdvisor

My business travels take me to Happy Valley Goose Bay quite often throughout the year. The Royal Inn & Suites is my preferred choice of stay…The suites are extremely clean and include many amenities.

Brent A.

via TripAdvisor

My father and I stayed here on a drive on the Trans-Labrador Highway in May 2016. we were very pleased with our room: a large executive guest room with two beds and a refrigerator, on the ground floor.

FallsChurchTraveller

via TripAdvisor

Our room was a king suite and it was incredibly clean and spacious. The shower was amazing – stand up stall with tons of different jets and even a seat! Complimentary breakfast was perfect for our needs – bagels, cereal, coffee, juice, etc.

Haylziebrun

via TripAdvisor