Chat with us COVID-19 Update: A Message from the Royal Inn + Suites | Royal Inn + Suites Happy Valley-Goose Bay | Labrador | Hotel

March 13, 2020

Dear Royal Guests:

In these uncertain times, I wanted to reach out to you personally about what we are doing here at the Royal Inn + Suites to support you and your travel plans. As the situation around novel coronavirus (also known as COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum reservation flexibility.

Your Safety

As it has always been, the safety and security of our guests and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures to make our cleaning and hygiene protocols even more rigorous:
• Our staff received briefings and have enhanced our operating protocols.
• We have increased the frequency of cleaning our public areas (including lobby, door handles, fitness centre, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
• We have posted information regarding good respiratory hygiene and proper hand-washing techniques.
• We have increased the use of antibacterial hand sanitizers.

Your Reservation Flexibility

We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind.
All reservations with a scheduled arrival date up to and including April 30, 2020 that have been made directly with the hotel (by phone, email or on our hotel website) can be cancelled at any time. For bookings made with Expedia, Hotels.com or other external channel, please contact the booking channel directly to discuss cancellation.

We will continue to monitor the situation and will update operational procedures accordingly. We remain committed to your safety and providing an excellent guest experience.

For any questions or concerns please do not hesitate to reach out:
709.896.2456
[email protected]

 

Regards,

Andy Turnbull
CEO
Royal Inn + Suites
A Nunacor Company

 

Government of Canada website:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html?fbclid=IwAR0sHw3rRqc4Fy6ysB81SWSDf65Kd6EpKXjR7GrSYvT6Cyj7DhhglawPjIk

Government of NL website:
https://www.health.gov.nl.ca/health/publichealth/cdc/coronavirus/

Testimonials

We toured 5 provinces (8000 km) in 14 days including our main goal of driving around Labrador. Of all the hotels we stayed in this was the best!

Anonymous

via Guest Feedback Survey

My business travels take me to Happy Valley Goose Bay quite often throughout the year. The Royal Inn & Suites is my preferred choice of stay…The suites are extremely clean and include many amenities.

Brent A.

via TripAdvisor

Our room was a king suite and it was incredibly clean and spacious. The shower was amazing – stand up stall with tons of different jets and even a seat! Complimentary breakfast was perfect for our needs – bagels, cereal, coffee, juice, etc.

Haylziebrun

via TripAdvisor

My father and I stayed here on a drive on the Trans-Labrador Highway in May 2016. we were very pleased with our room: a large executive guest room with two beds and a refrigerator, on the ground floor.

FallsChurchTraveller

via TripAdvisor

I’ve tried to book here in the past but it’s always full! Now I know why, it’s a perfect place for business travellers. Rooms are modern with large soaker tub. Very comfortable. Lady at the front desk is a sweetheart.

CityGirl1980

via TripAdvisor

The staff are great! The rooms are very comfortable and clean. Conveniently located. Tasty locally baked fresh breads, muffins and the Royal’s very own coffee blend is a great starter to the day. An easy place to stay for business or pleasure!!!!

workingdude1

via TripAdvisor

Rooms are modern and clean. Beds are comfortable and the front desk employees are friendly and offer great service. The manager is a sweetheart and very accommodating.

sueb1977525

via TripAdvisor

All the staff are very helpful. I had a standard room. It was clean, warm and comfortable and I was surprised to find some nice little extras such as a coffee machine, a toaster and a table chairs.

Karen R.

via TripAdvisor

I stayed at the Royal Inn for 6 nights. I found the staff to be very friendly and helpful. The rooms that I stayed in were very comfortable and had great nights sleep. I would not hesitated to return again.

Peter S.

via TripAdvisor

Very modern and clean accommodations in a central location. The suites were lovely, large kitchenettes, multiple bedrooms, sofa beds etc. Staff was super helpful. Managed to squeeze me into a blocked schedule.

LadyBlueCanada

via TripAdvisor

I was impressed from the moment I walked into the building. The lobby was bright and welcoming. The breakfast area looked newly renovated with stainless steel appliances.

Labradortothecore

via TripAdvisor

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