February 22, 2018 – Hospitality Newfoundland and Labrador hosted the annual Tourism Excellence Awards Gala on Thursday night as the grand finale to the 35th Annual Conference and Trade Show, held in St. John’s from February 20-22. The Tourism Excellence Awards Gala featured the presentation of the Tourism Excellence Awards, recognizing the outstanding tourism leaders and businesses that make great contributions to the provincial tourism industry.

The H. Clayton Sparkes Accommodator Award of Excellence was presented to the Royal Inn + Suites, Happy Valley-Goose Bay, NL.

The H. Clayton Sparkes Accommodator Award of Excellence, sponsored by the Sparkes Family in recognition of the contribution their father made to the tourism industry in Newfoundland and Labrador, recognizes an individual or company in the accommodations sector within the province who exhibits a dedication to quality service, a commitment to the tourism industry, making a solid contribution to the communities in which they live. These are all qualities of Clayton Sparkes and the Sparkes Family deemed it fitting that an award recognizing these characteristics in others be presented in his name.

The Royal Inn + Suites was acquired by the Nunacor Development Corporation, the economic development arm of the NunatuKavut Community Council, in December 2016, making it the only Indigenous community-owned hotel in the province. Since that time, new ownership has made numerous improvements to the property to enhance the guest experience while demonstrating a commitment to supporting local businesses and leading tourism development in Labrador.

In the past year, the hotel has improved its Canada Select rating to 4-stars and has cemented its position as Happy Valley-Goose Bay’s #1 hotel according to TripAdvisor and Google hotel reviews. In addition, the hotel’s market share has skyrocketed from 19% to 25%, all while maintaining a year-round occupancy of over 80%.

This award was presented to the Royal Inn + Suites at the Tourism Excellence Awards Gala by Judy Sparkes Giannou on behalf of Clayton Hospitality Inc.

For more information and to view all award recipients, please click here.


Testimonials

We toured 5 provinces (8000 km) in 14 days including our main goal of driving around Labrador. Of all the hotels we stayed in this was the best!

Anonymous

via Guest Feedback Survey

All the staff are very helpful. I had a standard room. It was clean, warm and comfortable and I was surprised to find some nice little extras such as a coffee machine, a toaster and a table chairs.

Karen R.

via TripAdvisor

I stayed at the Royal Inn for 6 nights. I found the staff to be very friendly and helpful. The rooms that I stayed in were very comfortable and had great nights sleep. I would not hesitated to return again.

Peter S.

via TripAdvisor

Very modern and clean accommodations in a central location. The suites were lovely, large kitchenettes, multiple bedrooms, sofa beds etc. Staff was super helpful. Managed to squeeze me into a blocked schedule.

LadyBlueCanada

via TripAdvisor

My business travels take me to Happy Valley Goose Bay quite often throughout the year. The Royal Inn & Suites is my preferred choice of stay…The suites are extremely clean and include many amenities.

Brent A.

via TripAdvisor

Our room was a king suite and it was incredibly clean and spacious. The shower was amazing – stand up stall with tons of different jets and even a seat! Complimentary breakfast was perfect for our needs – bagels, cereal, coffee, juice, etc.

Haylziebrun

via TripAdvisor

I was impressed from the moment I walked into the building. The lobby was bright and welcoming. The breakfast area looked newly renovated with stainless steel appliances.

Labradortothecore

via TripAdvisor

The staff are great! The rooms are very comfortable and clean. Conveniently located. Tasty locally baked fresh breads, muffins and the Royal’s very own coffee blend is a great starter to the day. An easy place to stay for business or pleasure!!!!

workingdude1

via TripAdvisor

Rooms are modern and clean. Beds are comfortable and the front desk employees are friendly and offer great service. The manager is a sweetheart and very accommodating.

sueb1977525

via TripAdvisor

My father and I stayed here on a drive on the Trans-Labrador Highway in May 2016. we were very pleased with our room: a large executive guest room with two beds and a refrigerator, on the ground floor.

FallsChurchTraveller

via TripAdvisor

I’ve tried to book here in the past but it’s always full! Now I know why, it’s a perfect place for business travellers. Rooms are modern with large soaker tub. Very comfortable. Lady at the front desk is a sweetheart.

CityGirl1980

via TripAdvisor